Privacy Policy

Effective Date: May 9, 2026
The Occidental Hotel (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information in compliance with the General Data Protection Regulation (GDPR) and the Philippines Data Privacy Act of 2012 (Republic Act No. 10173).
This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website [insert website URL].

1. Information We Collect
We may collect:

Personal Information: Name, email address, contact details, and other information you provide voluntarily.

Non-Personal Information: Browser type, device information, IP address, and browsing behavior.

2. How We Use Your Information
We use your information to:

Provide and improve our services.

Respond to inquiries and customer support requests.

Send updates, promotions, or newsletters (if you opt-in).

Analyze website usage to enhance user experience.

3. Cookies and Tracking Technologies
We use cookies and similar tools to improve site functionality and personalize your experience. You can manage cookie preferences in your browser settings.

4. Sharing Your Information
We do not sell or rent your personal information. We may share data with:

Service providers who assist in operating our website.

Legal authorities when required by law.

5. Data Security
We implement reasonable organizational, physical, and technical measures to protect your information. However, no method of transmission over the internet is 100% secure.

6. Your Rights Under GDPR & DPA
You have the right to:

Access your personal data.

Rectify inaccurate or incomplete data.

Erase your data (“right to be forgotten”).

Restrict or object to processing.

Data portability (receive your data in a structured, machine-readable format).

Withdraw consent at any time without affecting prior lawful processing.

To exercise these rights, contact us at delfina@theoccidental.com. We will respond within the timeframes required by law.

7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. International Data Transfers
If your data is transferred outside the Australia or the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your privacy.

9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.

10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
📧 delfina@theoccidental.com
📞 (02) 9299 2531